{"id":25804,"date":"2025-08-19T07:08:20","date_gmt":"2025-08-19T07:08:20","guid":{"rendered":"https:\/\/stage.cloudthat.com\/training\/?post_type=stm-courses&#038;p=25804"},"modified":"2025-08-19T07:47:49","modified_gmt":"2025-08-19T07:47:49","slug":"microsoft-365-certified-collaboration-communications-systems-engineer","status":"publish","type":"stm-courses","link":"https:\/\/stage.cloudthat.com\/training\/microsoft-security\/microsoft-365-certified-collaboration-communications-systems-engineer","title":{"rendered":"Microsoft 365 Certified: Collaboration Communications Systems Engineer"},"content":{"rendered":"<p><span class=\"TextRun SCXW1939138 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1939138 BCX8\">A Microsoft 365 Certified Collaboration Communications Systems Engineer <\/span><span class=\"NormalTextRun SCXW1939138 BCX8\">is responsible for<\/span><span class=\"NormalTextRun SCXW1939138 BCX8\"> planning, deploying, configuring, <\/span><span class=\"NormalTextRun SCXW1939138 BCX8\">maintaining<\/span><span class=\"NormalTextRun SCXW1939138 BCX8\">, and troubleshooting Microsoft Teams Phone, Teams Rooms, and other collaboration endpoints, ensuring high availability, security, and performance. 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This course prepares learners to design and manage solutions that support enterprise collaboration strategies aligned with business needs.\u00a0<\/p>\n","protected":false},"author":5091,"featured_media":13772,"template":"","meta":{"footnotes":""},"stm_lms_course_taxonomy":[64],"metadata":{"stm_lms_product_id":["25805"],"_edit_lock":["1756724516:5091"],"_edit_last":["5091"],"permalink_customizer":["microsoft-security\/microsoft-365-certified-collaboration-communications-systems-engineer"],"permalink_customizer_regenerate_status":["1"],"popular_course":["0"],"_popular_course":["field_64253688bc2e5"],"course_banner_image":[""],"_course_banner_image":["field_63c69a6b81cf1"],"mobile_banner_image":[""],"_mobile_banner_image":["field_63cf93896d207"],"banner_link":[""],"_banner_link":["field_63c69a9681cf2"],"banner_image":[""],"_banner_image":["field_621873548f922"],"banner_description":["Design, configure, manage, and troubleshoot modern collaboration and communication systems with expertise in Microsoft Teams voice, meetings, and integrations \u2014 ensuring seamless, secure, and efficient enterprise communication experiences. 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data-contrast=\"auto\">Advanced Voice and Video Solutions:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559991&quot;:360}\">\u00a0<\/span>\r\n<ul>\r\n \t<li><span data-contrast=\"auto\"> Plan PSTN connectivity using Calling Plans, Operator Connect, and Direct Routing.<\/span><\/li>\r\n \t<li><span data-contrast=\"auto\"> Configure voice routing policies, dial plans, and call queues.<\/span><\/li>\r\n \t<li><span data-contrast=\"auto\"> Implement video conferencing solutions with Teams Rooms.<\/span><\/li>\r\n<\/ul>"],"_key_features_1_lists":["field_6103ad559f5b3"],"key_features_2_lists":["<span data-contrast=\"auto\">Device and Endpoint Management:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559991&quot;:360}\">\u00a0<\/span>\r\n<ul>\r\n \t<li><span data-contrast=\"auto\"> Manage Teams-certified devices, headsets, and peripherals.<\/span><\/li>\r\n 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where required.<\/span><\/li>\r\n \t<li><span data-contrast=\"auto\"> Configure integrations with Microsoft 365 services.<\/span><\/li>\r\n<\/ul>"],"_key_features_5_lists":["field_6103ad559f5b3"],"key_features_6_lists":["<span data-contrast=\"auto\">Automation and Scripting:<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559991&quot;:360}\">\u00a0<\/span>\r\n<ul>\r\n \t<li><span data-contrast=\"auto\"> Use PowerShell for Teams administration tasks.<\/span><\/li>\r\n \t<li><span data-contrast=\"auto\"> Automate user provisioning and policy assignments.<\/span><\/li>\r\n \t<li><span data-contrast=\"auto\"> Implement bulk updates and reporting scripts.<\/span><\/li>\r\n<\/ul>"],"_key_features_6_lists":["field_6103ad559f5b3"],"key_features_7_lists":["<span data-contrast=\"auto\">Incident Troubleshooting:<\/span><span 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